Delivery Information

XJK INDEPENDENT JAGUAR, LAND ROVER & RANGE ROVER SPECIALISTS LIMITED DELIVERY INFORMATION

XJK Limited is prepared to send to any address in the world.  Your dispatch options are below.

Delivery will normally be at your own risk

Please note conditions imposed by card issuers require that if you pay by credit card, we may only deliver to the address at which your card is registered

 

  1. We will provide the optimum delivery service for your parcel, consistent with minimum cost and adequate speed, unless otherwise requested by telephone, fax or e-mail
  2. More expensive alternatives which include faster delivery, registered delivery and insurance cover 

If you require a different delivery service, please contact our Parts Team.

 

Delivery costs depend on various factors:

  • Location in the world
  • How quickly you would like the delivery to be made
  • The value of the goods
  • The weight of the goods (in some cases where other lines have been sourced from a supplier, this cannot be known until the order has been packed.  Also packaging itself can add significant weight; especially heavy items which have to be packed in strong containers etc).

Carriers themselves calculate their costs using a formula which includes both weight and dimensions of the package.  So therefore, even if we are aware of the weight, this in some cases will not fully determine the shipping costs.  (Certain countries in Europe also impose a charge for Customs clearance and this is beyond our control).

Therefore there are 4 methods of transport you may wish to consider.

  1. You may wish to collect
  2. For total weights below approximately 1.5kg the cheapest transport to most parts of the world will be Royal Mail parcel post; again there are restrictions, including value of the parcel as well as its dimensions
  3. In Europe and the rest of the world we will mostly use a surface or road courier
  4. By air only on your order and your cost.

Unfortunately therefore, at the time you place your order we will often not be able to give you any more than our best estimation of the cost of shipping.  We will quote on our website the lowest possible carrier cost, and we will not proceed with your order without confirming with you the correct cost.   The following is only a rough indication to enable you to roughly estimate what the shipping costs may be.

(An increasing number of countries levy an additional import tax or customs duty which is beyond our control, of which you do have to pay.  If you are in any doubt, it is advisable to contact your own Countries Custom and Excise Department to establish what this charge, if any, may be.   For shipping costs to Japan, Australia, Hong Kong and New Zealand you will require a quotation from us, and not to use automatic credit card payments.  In the case of Switzerland and Norway we need also to quote for delivery, so you cannot use automatic payment.  We may be able to suggest alternative delivery.

 

UK Delivery

 

Which countries are including in the UK?

The following countries are included in our definition of the UK for delivery purposes.  England, Northern Ireland, much of Scotland and Wales.  For deliveries to the Republic of Ireland, Scottish Highlands and Islands please see our Western Europe delivery rates.

 

How will it be delivered?  You may wish to collect?

Items delivered to a UK address will be dispatched using either the Royal Mail First Class, Interlink,UK Mail, Signature Will Be Required.  There is a maximum weight of 2 kgs for Royal Mail, and over 2 kgs will be by Interlink Or UK Mail  and other restriction on size and value.

 

How long will it take to arrive?

To find out when you will receive an item, you need to consider the availability of the item you ordered and add it to the stated dispatch time for your chosen destination.  For deliveries to a UK address, dispatch time is 1 or 2 working days.  So you can expect to receive the item at your door 2 or 3 days after you place your order

When all the goods are in stock, dispatch time is 1 or 2 working days, this of course can depend on courier schedules.  Parcels may require a signature for the delivery driver.

Please be prepared to have someone available to sign for your goods.  If you require the goods urgently and the parts are in stock, we can arrange for the goods to be delivered the following morning at an extra cost.  You will need to contact us by phone to ensure the above delivery is arranged.

 

Western Europe:

The following countries are included in the definition.  Andorra, Austria, Belgium, Denmark, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Republic of Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Portugal, San Marino, Scottish Islands, Span, Sweden, Switzerland, Vatican City State.  Delivery by surface mail apply to Austria, Belgium, Denmark, Finland, France, Germany, Italy, Luxembourg, Netherlands, Norway, Portugal, Scottish Islands, Span, Sweden, Switzerland.  (Please note that Switzerland and Norway impose an extra £25 for customs clearance). Please ask for a quotation on shipping costs to Switzerland and Norway, you cannot use automatic credit card Payment).

 

How will it be delivered?

There are two different delivery options for Western Europe addresses.

1. Airmail at your cost, which take 1-2 working days to arrive

2. Surface Mail which takes 4-7working days to arrive, but can carry heavier parcels more cheaply

Please see our breakdown of costs for each service.

 

How long it will take to arrive?

To find out when you will receive an item, you need to consider the availability of the item you ordered and add it to the stated dispatch time for your chosen destination.  E.g. if you are ordering an item and have surface mail as your dispatch method, you can expect to receive the item at your door in 4-7 days after you place your order.

 

North American continent delivery

The following countries are considered to be part of North America for dispatch purposes: Canada, Mexico and the 50 states of the United State of America.

 

How will it be delivered?

All deliveries to the North American by UPS Courier,  Signature Required taking 4-7 days subject to customs clearence.

 

How long will it take to arrive?

You need to consider the availability of the item ordered, and add it to the dispatch time for your destination. 

 

Eastern Europe

The following countries are considered to be part of Easter Europe for dispatch purposes: Belarus, Bulgaria, Czechoslovakia, Georgia, Hungary, Moldova, Poland, Romania, Russia, Slovak republic, Ukraine.

 

How will it be delivered?

UPS Or DPD will be used as the courier Signature Required.

 

How long will it take to arrive?

You will need to consider the availability of the item you ordered and add it to the stated dispatch time. 

 

Delivery to the rest of the World

If the country you have selected is not included in the above tables.  Then you can consider it to be in the included in the table below.  As a guide this will include the following countries (Japan, China, Pakistan, India etc).  Australia and New Zealand, all African countries, Guatermala, Nicaragua, Panama etc), the Caribbean and South America which includes Colombia, Chile, Argentina etc).

 

How will it be delivered?

Two different delivery prices for delivery to the rest of the World, which is subject to shipping rates to different parts of the world.  All deliveries are on request, which can take anything between 4 – 10 working days to arrive; this is dependent on the frequency of schedule flights.  A breakdown of the different costs for each pricing is detailed in the tables below.

 

How long will it take to arrive?

To find out when you will receive an item, you need to consider the availability of the item you ordered, and add it to the stated dispatch time for your destination.  E.g. if you are ordering an item, and wish to have it delivered via air you can expect to receive the item at your door 5 – 14 days after you place your order.